Bed and Breakfast.com Award

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Two days ago I received a mail from the BedandBreakfast.com offices to inform us that Casa do Valle had been awarded the Best of Portugal Award! We had been selected based upon 'excellent reviews posted by your guests during the past year'. The BedandBreakfast.com Awards are based on both qualitative and quantitative analysis. So I thank You - all of you who have written a review for us! And please, keep writing!

The same day I noticed that we had jumped to 1st place again on TripAdvisor in the category of Bed and Breakfasts of Sintra. Seen that we are still quite young in the business, that was extremely good news!

Here at Casa do Valle we read carefully all the reviews we get. We take them seriously and anything that we catch as an 'iffy' we try to correct. We have learned a lot reading through those comments, changed things, continued others. We especially love it when guests who are still here come to us and tell us they would like something different (pillows, lights, snacks, covers...) or they need something (umbrellas, adapters, cutlery, coats, empty cds, a radio, medicine...) or if they have a special need (lactose or gluten intolerance, allergy of some kind etc.). This is when we can still make sure your stay is more enjoyable. Unfortunately, if we only read about it afterwards, there is nothing we can do about it anymore. We do hope we can create an ambiance that encourages this exchange whilst here.

So - thank you for the reviews, please keep them coming!!!

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